Working: 8.00am - 5.00pm

Frequently Asked Questions

We are available to help you with any of your banking needs and we make every effort to ensure contacting us is as easy as possible.

  • If you are enrolled in Online Banking, simply use your user name and password to log in to your accounts through the Crysta app.
  • After logging in, Android® and iPhone®
  • users may also enroll in the Crysta Mobile Deposit service to deposit checks using the mobile app.
  • To enroll, select Mobile Deposit from the Main Menu, then review and accept the If you are not currently registered for Online Banking, sign up online.
  • Our Mobile Deposit allows you to deposit a check through the Crysta mobile app using your internet-enabled iPhone® or Android™ mobile device, provided your device has a camera. You must be an Online or Mobile banking customer, and enrolled in the Crysta Mobile Deposit service. In the Crysta mobile app, select "Mobile Deposit," then follow the steps to enroll or deposit a check.

    Yes. Crysta Online brings together industry-approved security technology to protect data for the bank and for you. It features a password-controlled system entry with a “three strikes you’re out” lock-out mechanism, data encryption and router firewalls. When sensitive data is being transferred, a closed lock icon will always appear at the bottom of your screen.

    You may access all of your Crysta deposit and loan accounts. Any account that is tied to your social security number may be viewed. The first time you log into Online Banking you should verify that all appropriate accounts are viewable and review your account set-up periodically after that.

    Crysta Savings

    Pioneering innovation in the banking sector
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    Money Transfers

    With these services, you can securely send and receive funds quickly and conveniently to anyone across the world.

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    Strategic Advisory & Research

    Through the maintenance of a quality balance sheet, we will support infrastructural development across the continent and be the lead bank in Africa’s renaissance

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    Trade & Treasury Products

    Treasury products include a firm’s collections, disbursements, concentration, investment and funding activities all round. Giving you more opportunities to invest.

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    Personal Banking

    We cater for your innermost needs by giving you an array of banking options that suit your personality.

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